Reference

How maxibet88 Protects Your Personal Data

At maxibet88, your personal data — from account registration details to transaction records across DANA, OVO, GoPay and QRIS — is handled with clear rules about what we…

Data Collected TransparentlyDANA, OVO, GoPay & QRIS Transactions ProtectedAccount-Level Access ControlRetention Periods DisclosedContact Path for Data Requests
Explore the Lobby Read FAQ
maxibet88 How maxibet88 Protects Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold about your account, our privacy support team is available seven days a week.

Live Chat Available daily from 08:00 to 23:00 WIB directly on the maxibet88 site. Use this channel to submit a data access or correction request and receive a reference number within minutes.
Email Support Send your detailed privacy request to our dedicated data address found in your account settings page. We aim to respond within 3 business days and confirm every request with a written acknowledgement.
WhatsApp Line Our WhatsApp privacy channel handles account data queries and deletion requests. Share your registered email and account ID so we can locate your file and process your request without delay.
DATA HANDLING STANDARDS

How We Manage Your Account Data

Our data practices cover six areas: what we store, how long we keep it, how cookies work on our pages, how we secure your account credentials, who can request a data change…

Data Storage

Account data, including your registered payment methods such as DANA and OVO, is stored on encrypted servers. We do not hold raw card numbers or full QRIS identifiers — only tokenised references provided by the payment processor.

Retention Periods

We keep active account data for as long as your account is open. After account closure, we retain only the data required by financial and identity regulations, and we delete everything else within 60 days of closure confirmation.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time without affecting your ability to log into your account.

Account Security

Login credentials are hashed — we cannot read your password and neither can our support team. If you suspect unauthorised access, change your password immediately from the account security page and contact live chat to flag the session.

Who Can Request Changes

Only the verified account holder may submit a data access, correction or deletion request. We verify identity by cross-checking your registered email, phone number and a recent transaction reference before processing any change.

Request Turnaround

Data access requests are fulfilled within 7 business days. Correction requests are processed within 3 business days. Deletion requests are confirmed within 10 business days, subject to any retention obligation that depends on local law.

Your Privacy Policy Questions, Addressed

These are the questions we hear most often from account holders in Indonesia about how their personal data is collected, stored and managed on maxibet88. Each answer reflects the actual process we follow — not a generic summary.

We collect your name, email address, phone number and date of birth at registration. When you make a deposit via DANA, OVO, GoPay or QRIS, we also receive a tokenised payment reference — never your full wallet credentials or bank account number.

Once your account is closed, we delete non-essential data within 60 days. Financial transaction records and identity verification documents are kept only as long as required by applicable regulations — the exact period depends on local law.

Yes. Submit a deletion request via live chat or email with your account ID and registered email. We will confirm receipt and complete the deletion within 10 business days, except for data we are required to retain where local law permits no earlier removal.

We share data only with payment processors that clear your DANA, OVO, GoPay or QRIS transactions, and with authorities where disclosure is required by applicable regulation. We do not sell or rent your personal information to advertisers or data brokers.

Contact our support team via live chat between 08:00 and 23:00 WIB, or send a request by email. Provide your account ID and the specific field to be corrected. We verify your identity first and process corrections within 3 business days.

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can disable analytics cookies through your browser settings at any time. Session cookies are required for the account dashboard to function correctly.

Your password is stored as a one-way hash — neither we nor our support agents can read it. If you believe your account has been accessed without your knowledge, reset your password from the security page and contact live chat immediately to review recent session logs.

Related Pages

maxibet88 Indonesia maxibet88 Casino About Us maxibet88 Login Register